Aiden.Y
April 28, 2025, 10:11pm
1
Issue description:
I recently noticed that the “Preview Text Length” feature isn’t functioning properly, and as a result, the widget is not displaying correctly on the desktop version of my website.
I attempted to adjust the text length several times, but the widget still appears in the wrong size both on my website and in the Elfsight editor.
Could you please take a look and advise on how to fix this issue?
Thank you in advance for your support!
2 Likes
Max
April 29, 2025, 11:41am
3
Hi there, @Aiden.Y
Apologies for the inconvenience!
The issue is fixed! Please check your widget and let me know if it’s fine now
2 Likes
Aiden.Y
April 29, 2025, 7:41pm
4
It works correctly now. Thank you!
2 Likes
Aiden.Y
May 9, 2025, 5:06am
6
Hi Max,
I just noticed that the photos from older reviews are no longer displaying. Could this issue be related to the recent fix that was implemented?
Photo reviews are a critical part of my business, so I hope this can be resolved.
Thank you so much for your help!
2 Likes
Max
May 9, 2025, 10:43am
7
Hi there, @Aiden.Y
Thanks for bringing this to our attention!
I’ve forwarded this issue to the devs and will update you once I have any news
2 Likes
Photo’s are all of a sudden missing on my reviews now as well. Following thread for a fix
2 Likes
Max
May 12, 2025, 10:08am
9
Hi there and welcome to the Community, @Darren_Alien_E-Bikes
Could you please send me a link to the page, where your widget is installed? I’ll gladly look into this for you
1 Like
Max
May 12, 2025, 11:04am
11
Thank you so much!
I’ve also shared your widget with the dev team. I’ll report back once I have any news
1 Like
Thanks Max. I hope you guys can fix it asap.
2 Likes
sorry i spelled my domain wrong.
ebikerentalvancouver.com
any updates?
Warmest
2 Likes
