Issue with Google Reviews Widget Display Size ("Preview Text Length" feature)

[Aiden.Y (Aiden Yim)]

• Issue description:
  Hello,

I recently noticed that the “Preview Text Length” feature isn’t functioning properly, and as a result, the widget is not displaying correctly on the desktop version of my website.

I attempted to adjust the text length several times, but the widget still appears in the wrong size both on my website and in the Elfsight editor.

Could you please take a look and advise on how to fix this issue?

Thank you in advance for your support!

• Link to the page with the widget in question:
  https://www.parknshine.ca/full-servicedetailing
  https://www.parknshine.ca/

[Max]

Hi there, @Aiden.Y

Apologies for the inconvenience!

The issue is fixed! Please check your widget and let me know if it’s fine now

[Aiden.Y (Aiden Yim)]

It works correctly now. Thank you!

[Max]

Great, you’re welcome

[Aiden.Y (Aiden Yim)]

Hi Max,

I just noticed that the photos from older reviews are no longer displaying. Could this issue be related to the recent fix that was implemented?

Photo reviews are a critical part of my business, so I hope this can be resolved.

Thank you so much for your help!

[Max]

Hi there, @Aiden.Y

Thanks for bringing this to our attention!

I’ve forwarded this issue to the devs and will update you once I have any news

[Darren_Alien_E-Bikes]

Photo’s are all of a sudden missing on my reviews now as well. Following thread for a fix

[Max]

Hi there and welcome to the Community, @Darren_Alien_E-Bikes

Could you please send me a link to the page, where your widget is installed? I’ll gladly look into this for you

[Darren_Alien_E-Bikes]

Ebikrentalvancouver.com

Thx Max

[Max]

Thank you so much!

I’ve also shared your widget with the dev team. I’ll report back once I have any news