What's account Manager?

Hi !

What can the “Account Manager” of enterprise plans do? Does it allow “clients” to manage their widgets?

Thanks.

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Greetings @Kirkland_Pheu :wave:

Account manager means that you will have your own person who will be handling your requests and will provide any support that you need. If you have any further questions regarding the Enterprise plans, please contact our Support Team at https://help.elfsight.com/?contact=1. They’ll be happy to help :slightly_smiling_face:

As for the sharing the account access with your clients, we are working on this feature. You can keep an eye on it here - Agency Account.

Hey @Kirkland_Pheu ,

​My name is Sofia, and I’m responsible for our Enterprise customers assistance.

As Max already mentioned, Account Manager is a person. :relieved: If you decide to join us, Renata will be your committed Personal Account Manager. These are the perks that go along:

  1. ​She’ll be your go-to person for any questions or concerns you may have. :rescue_worker_helmet:
  2. Your requests will be top-priority for us.
  3. You’ll be able to reach her at her dedicated email or, if necessary – set up a call.
  4. Enterprise plan includes more customization options to tweak your widgets even further.

If you are interested in our Enterprise plans, I’ll be delighted to advise during a video-meeting with you. :blush: Feel free to book a call with my calendar link here.

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