Hello, I’m updating Etsy reviews.
I have already received a few new reviews and have also updated my link and added the new HTML code to the website. Unfortunately, the new rating will not be updated. Can someone please give me some information here? That would be helpful.
Thank you very much and best regards from Germany 
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Glad to see you with us, welcome @user4995 
I want to give you a heads-up that our app will automatically refresh itself, so you don’t have to lift a finger 
The new reviews aren’t showing up on your website because of the cache. The reviews are updated every 72 hours.
However, if it’s been more than 72 hours, and the reviews still haven’t appeared, please let me know. I’ll be happy to look into this for you!
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Hello Max, thank you very much for your quick answer and explanation.
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It wasn’t a problem at all 
Hi Max,
72 hours have already passed and the reviews have not yet been updated on my website. Did I not see a setting?
Warm regards from Germany,
Jeanette
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Hi @user4995
I am sorry about this issue!
I’ll check it with our devs and will let you know once anything comes up
Hi Max,
The reviews have been updated, thank you for your help.
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Happy to hear that it’s fine now!
You are always welcome