Subscription not working

I paid for the pro form package but it is saying that I only have the lite package so it will not let me add widgets to my shopify account. please help.

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Hi @user3469 :wave:

We are so happy to see you with us! Welcome to Community :tada:

I’ve checked your account and see that at the moment you are subscribed to Form Builder Pro plan. Also, I see that you’ve opened several support tickets and my colleague Ksenia has already contacted you and answered all the questions.

If any further questions come up, please feel free to contact Ksenia. She’ll be happy to advise.

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2 posts were merged into an existing topic: Shopify app store