Subscription/Membership Management

Ask the Community General Questions
1

Hi!

I’m currently using Elfsight across my Shopify site and truly appreciate having multiple tools under one ecosystem. I’m writing to submit a feature request that I hope you’ll consider for future development.

I manage a growing membership-based community with multiple tiers and membership types, each billed annually or monthly. At the moment, I’m handling memberships by selling each tier as a “product” in Shopify. While this works at a basic level, it has become increasingly difficult to manage renewals, upgrades, and member communication at scale.

I’ve explored other apps (such as Subi’s Subscriptions & Loyalty), but my strong preference is to keep all functionality within Elfsight if possible.

Ideal Functionality – Admin Perspective

I would love to see a membership/subscription management solution that includes:

  • An embedded Elfsight app that can be used directly within the Shopify admin

  • A centralized dashboard showing all members in one place

  • Membership expiration and renewal reporting

  • Automated renewal reminder emails, with the ability to upsell members to higher tiers when available

  • Integration with Shopify Messaging workflows for automation, unless emailing members is native with pre-written formats

  • Automatic assignment of memberships to existing Shopify customer accounts (to avoid duplicate records and keep a single customer profile)

Ideal Functionality – Member Perspective

From the member’s side, the experience should feel native to Shopify:

  • Members log in through Shopify’s existing account system

  • They can view:

    • Current membership tier

    • Renewal date

    • Auto-renew status

  • Members can:

    • Enable/disable auto-renew

    • Upgrade or downgrade membership tiers

    • Pause, skip, or cancel their membership

  • Ability to purchase memberships with either monthly or annual payment options

I believe this type of functionality would be incredibly valuable for creators, community-driven businesses, nonprofits, and membership-based organizations using Shopify—and it would make Elfsight an even more powerful “all-in-one” solution.

Thank you for considering this request. I’d be happy to provide additional context or participate in feedback if this is something your team is exploring.

Thanks so much!
Shany Porras

5

Hi there, @Shany_Porras1 :waving_hand:

Thanks a lot for such a thorough comment.

The idea of the subscription management system sounds interesting, but this is a really complex task, which goes beyond our general widget concept. So, unfortunately, we won’t be able to release this function.

Anyway, thanks a lot for the suggestion and if you have more thoughts in the future, don’t hesitate to share them. We’ll gladly discuss them with you :slightly_smiling_face: