I’m experiencing that the Instagram Feed isn’t working — the entire Elfsight.com is loading extremely slowly, and the feed on our site is also taking forever to load. Are there server issues, or is the problem local to our account? We’ve tried from multiple devices, and it’s the same everywhere. Creating new feeds takes a long time — everything is just very slow!
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This happened after we changed our Instagram username from combatstore.no to combatstorehq, and since then, everything on Elfsight.com has been incredibly slow. Nothing is working, and it takes forever to create a new feed. We’re paying for Pro, and customer service isn’t responding. Can someone help us?
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Hi there @Arne_Leon_Bjoerndal and welcome aboard
I am so sorry about this issue!
I see that my colleague Tony has already reached out to you in a support ticket. As he said, due to technical errors, the widget was experiencing some issues, but now it’s fixed.
Please check your widget and let us know how it works