Can the chat show the top instead of the bottom? This way, a customer is seeing what they need to read first and can scroll down. Rather than having to scroll up to start reading. It would be better like this, because it’s more intuitive for the user.
Basically, we should help the user see the start of the message first.
Hi there, @user14865 
This totally makes sense, thanks for sharing an idea! If more users support this request, we’ll try to think it over in the future updates 
Agree with you, such kind of button would be really handy for this case!
Thanks a bunch for sharing a screenshot, we’ll have this idea in mind too
When a user asks a question and the assistant replies, the chat jumps to the end of the response.
The user has to scroll up to see the beginning and read the full answer.
Hi there, @Juanjo_Bernabeu and welcome to the Community
Many thanks for sharing your thoughts with us!
We already have this idea on the Wishlist. I’ve moved your comment to the related discussion, where we’ll keep you in the loop
