Questions about moderation options in Comments widget

I’ve just started tinkering with it, so was checking out the usuals, including WishList requests. Those features that I found on the website are definitely needed.

I also couldn’t find any details on how the Google and Facebook sign in works. Particularly I was interested if those who opt to sign in would get any email notifications from and Elfsight email address?

With thanks,

mw :man_technologist:t5: :sparkles:

Hi @iammasterweb :waving_hand:

With the Google/Facebook authentication, the widget pulls the user’s name and photo, but notifications can be sent to the widget owners only.

At the moment, there is no way to enable email notification for other commenters, but this idea is already on the Wishlist - Notify users when someone replies to their comments or threads

Thanks @Max

So the Google and Facebook login is just a nice to have for visitors that want that. Nonetheless, I’ll keep that feature turned off for my use case. Thanks for that CSS code it works well.

I see the website was updated with the below now:

Flexible comment management
Stay in control of your comment section with simple moderation tools. Delete or restore comments when needed, and manually mark unwanted comments as spam to keep discussions clean, focused, and relevant.

I take it that all the simple moderation functions become available in the our main Elfsight Dashboard when visitors comment?

With thanks,

mw :man_technologist:t5: :sparkles:

Thanks @Max.

Though, I was thinking more about the current version functionalities of the Comment Widget. Maybe I just need to run some comments tests to see if any “simple moderation” functionality pop up in the dashboard.

__

mw :man_technologist:t5::sparkles:

Ah, I see! Currently the widget owner can manage comment right from the widget on the website or from the widget configurator:


Thanks @Max.

I also went ahead and did a test, it was smooth. I also see that visitors who comment had access to a few “self-moderation” options:

I’m thinking if they exited/resfreshed the site after commenting, they loose those “self-moderation” options? And if that is the case, does the Google and Facebook sign-in allow them to get those options back when they sign in again?

With thanks,

mw :man_technologist:t5::sparkles:

Good question!

Worry not, self-moderation options will be kept even if the user exited, refreshed the page :slightly_smiling_face:

Hmmm, when I tested refreshing using incognito mode those options disappeared.

Here is how it’s working on my end:


If it looks different on your side, please send me a video screencast showing this behavior.

Thanks @Max.

I’ll do the test again and record it for sharing here if it’s differnt. Give 24 hrs.

mw :man_technologist:t5::sparkles:

Hey @Max ,

This is what my refresh test produced in Chrome’s incognito mode:

With thanks,

mw :man_technologist:t5::sparkles:

Hi @iammasterweb :waving_hand:

Many thanks for sharing a screencast!

Our devs confirmed that the login data should normally stay saved when you reload the page or close and reopen it.

In your case, it looks like this behavior happens because localStorage/sessionStorage is disabled in Incognito mode. When that setting is turned off, the browser can’t keep the saved data between sessions.

Please check if Allow third-party cookies option is enabled on your end (it should be enabled)

Thanks @Max,

I figured my setup was a bit different. Third-party cookies are always off in my setup unless it’s “breaking” a site then I adjust.

Since this was just a test to understand the full capabilities of the widget, I’ll take your word for it. Afterall it was incognito mode, so It’s good to know my setup works perfectly even with Elfsight Widgets :grin:

With thanks,

mw :man_technologist:t5::sparkles: