Prefilled message

How is it possible to send a pre filled message when user click on the chat button?

Folks, our former Wishlist portal, where our users shared their requests and suggestions, was transferred to this forum. You’re most welcome to vote, add new ideas, and leave your comments here — we surely will consider them all! :star_struck:

Original Votes: 6

It would be amazing to be able to create a custom pre-message on the Widget.

Thus, the customer will already be directed with a ready-made text.

A really nice thing should be the possibility to add a pre-configured message.

Thus, when the visitor clicks on the link, a pre-configured text will already be used.


It is very important that in this Widget you indicate the web page of origin.

Or that when they send a message from the Wiget they can enter a personalized message from the web.

I have seen Widgets outside of Elfsight that make it work.

Thank you.


Can you please add to the WhatsApp widget an option to add a prefilled message that the user can send in one click after opening the chat.

It’s actually a feature that WhatsApp supports, but is missing in your platform -

1 Like

@user1924 thank you for your comment!

Yes, we have a similar request in our wishlist, so I’ve moved yours to this thread :slight_smile:

I’ll make sure to keep you updated on how things are going here!

And yes, welcome to the Elfsight community, enjoy your stay! :tada:

Folks, an option to set a prefilled message is available in our WhatsApp Chat and All-in-one-Chat widgets!

You can find more info and leave your feedback here :slight_smile: