Would it be possible to insert a preset custom message when the user opens whatsapp to start the chat? With url api, these values are transmitted via the “text=” parameter
This is to understand when a user writes from the widget.
Folks, our former Wishlist portal, where our users shared their requests and suggestions, was transferred to this forum. You’re most welcome to vote, add new ideas, and leave your comments here — we surely will consider them all! 
Original Votes: 2
Hello,
Thank you for adding your idea!
Yes, it would be really convenient to have an option to show a preset message, will try our best to consider this feature and implement it in one of the near updates.
Thanks for your help!
Folks, an option to set a prefilled message is available in our WhatsApp Chat and All-in-one-Chat widgets!
You can find more info and leave your feedback here 
Hey everyone 
We’ve also added a separate setting to set the pre-filled message in your WhatsApp Chat widget:
Find more details in this post 
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