- Issue description: Every time I try to edit in the backend Squarespace, the editor starts reloading the elf plugin repeatedly. This causes images on the page to lag or struggle to load properly.
Hi there, @Priya_Anand ![]()
Do I get it right that the issue with the image loading occurs on the front end and the widget is repeatedly reloading in the backend only? If so, could you please send me a link to the page, where this issue occurs?
so if i have a plugin installed in the page and i work on other content the plugin reloads and refreshed so im not really able to work on the content of the page and yes on the backend - from the designer perspective i forget the flow and its hard to execute the design
Could you please specify the ID of the widget that causes the issue and provide us with temporary access to your website’s backend? - Providing access to your Squarespace website - Elfsight Help Center
Please let me know once the access is shared and I’ll pass it on to the dev team.
all the widgets - my website is bostongraphicdesignstudio.com - im currently working on the page brand identity design with the process timeline
i can show a video
Yes a screencast would be much appreciated. However, to understand what causes the issue in the backend, we’ll still need temporary access to your website’s backend. Could you please share it with us?
max could we email
