Photo Gallery: Bulk upload

Dear Elfs,

A long-awaited bulk upload feature is available in our Photo Gallery app :fire: Now you can upload the images you need at once.

We rely on your feedback regarding this feature. That will encourage us to scale new heights :mountain: and make our customers the happiest people in the world :heart:

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Thank you for this terrific upgrade! Nice to know that you listen to your customers! :heart_eyes:

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Hello @Michael17 and welcome to our Community :wave: :heart:

We are so happy that you enjoyed this update!

If any questions come up, please feel free to contact us.

Have a nice day :wink:

This is sensational! At last! Is there an upload limit at all?

Also, a multi delete option would seal the deal here! :slight_smile:

Keep getting errors when uploading multiple files…

Screenshot 2023-01-19 at 09.12.09

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Hello @Neil1 :wave:

Upload limit is 1000 files. The issue on the screenshot was caused by lost connection.

Could you please check the connection and let me know if everything is fine on your side?

If the issue still persists, could you please specify whether the window appears when you select files and on what stage the issue appears?

I need this on my website. How do I download it and add it to my site?

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Hello @user2008 and welcome to Elfsight Community :tada: :rocket:

If you’d like to install our Photo Gallery widget, you can check some installation tutorials here - Installation Tutorials by Platform (CMS).

However, if your platform is not listed or if any difficulties come up during the installation, please feel free to contact us at support@elfsight.com. We’ll be delighted to install the widget for you :slightly_smiling_face:

Hi Max - thanks for the reply. My connection is rock solid and over 1MB in speed so it’s not that.

It keeps happening when I try to upload a bulk of files, I’m testing it with 82 files but it always gives me this message after getting to about 40% crashes and only loads around 30 images in.

I recorded it for you - happens every time…

CLICK HERE TO SEE VIDEO

Thank you so much for the screencast @Neil1!

I see the issue and I am terribly sorry!

The reason for the issue can also be the size of the file. Maximum size of uploaded file is 100MB.

Could you please check it and let me know if your files are under 100 MB limit?

Hi Max,

The folder that contains ALL these files comes in at only 20.3MB in total.

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Hello @Neil1!

Thank you for this information!

I’ve forwarded it to our devs and, hopefully, they’ll come up with a proper solution really soon. Please do not worry, I’ll keep you updated!

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Hi @Neil1 :wave:

I’ve consulted with our devs. The issue can be caused by long file names. We see that you have 10 files with names that go into ellipsis. File name limit is 256 symbols.

Could you please specify what is the number of symbols of your files with long names?

As a workaround, you can try to make the names shorter and try to upload them again.

Hi Max!

Aha! Yes, the client’s naming protocols were very interesting indeed. Just tested with some files that were more uniformly named and all was well! Excellent thanks.

Just one request, any chance we can load a gallery with with either a.no placeholders or b. the ability to bulk delete files, as it’s going to become a pain having to delete all the elfsight ones every time we start a new gallery! :slight_smile:

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@Neil1 Unfortunately, the functionality you’ve requested is not supported in our app. I am so sorry!

This is an awesome idea and we would truly appreciate it if you could add it to our Wishlist.

Please leave your feature request in this category - Photo Gallery - Elfsight Community to get a notification upon its release :slightly_smiling_face:

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Hi Max,

Just circling back here. The gallery still has awful problems when uploading more than around 30 files at once, it always crashes. Exactly the same message as before “check connection etc etc”.

I’m trying to upload 244 files at once, all filenames shorter than 256 symbols and total filesize is under 100MB.

It’s pretty impossible to use at the moment. Are you seeing this problem at all?

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Hello @Neil1 :wave:

I am terribly sorry for all the frustration caused!

We’ll be happy to check things! Could you please provide me with a screencast of the issue?

Hi Max,

Sure thing - so these are the images I am uploading. 244 of them - all renamed by me to be sequential (for testing) and small wordcount. Total size combined: 68MB.

When uploading them all at once, they start loading in, gets to around 30 images uploaded and then I get the usual crash error message, every single time, in any gallery I’ve created.

Screenshot 2023-03-01 at 13.51.09

On checking it loaded in images 1 - 17 and images 23 - 45.

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Hello @Neil!

Thank you for the provided information!

If you try to upload files 18-22 one by one, does the issue still occur? Or it’s only the case for bulk upload?

Could you please also specify whether the issue always occurs with 18-22 files or it can happen with different files?

Great questions!

So, upon further testing with a new gallery. This time it gave me the same error message as usual but loaded in numbers 1-12 14-18 20 22-29 33-36 and 40.

Tried again with another gallery - 1-4 8-11 14-18 20-32 34 37-38 44 49

So random, and yes, it does let me add the missing images in separately, one by one. It’s just a bulk upload that makes it crash.

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@Neil1 Thank you for the provided information!

I’ve forwarded it to our devs! I’ll immediately get back to you as soon as I receive any updates!

Have a great day :slightly_smiling_face:

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