However, if your platform is not listed or if any difficulties come up during the installation, please feel free to contact us at support@elfsight.com. We’ll be delighted to install the widget for you
Hi Max - thanks for the reply. My connection is rock solid and over 1MB in speed so it’s not that.
It keeps happening when I try to upload a bulk of files, I’m testing it with 82 files but it always gives me this message after getting to about 40% crashes and only loads around 30 images in.
I’ve consulted with our devs. The issue can be caused by long file names. We see that you have 10 files with names that go into ellipsis. File name limit is 256 symbols.
Could you please specify what is the number of symbols of your files with long names?
As a workaround, you can try to make the names shorter and try to upload them again.
Aha! Yes, the client’s naming protocols were very interesting indeed. Just tested with some files that were more uniformly named and all was well! Excellent thanks.
Just one request, any chance we can load a gallery with with either a.no placeholders or b. the ability to bulk delete files, as it’s going to become a pain having to delete all the elfsight ones every time we start a new gallery!