Max
March 6, 2023, 5:15pm
27
Hello @Neil1 !
Our devs managed to find the reason for the issue. Now our service has a limit of 30 requests per minute. So, when trying to upload, for example, 40 files, an issue occurs and some of the files are not uploaded.
I am terribly sorry about this inconvenient situation!
We are already working on it. I’ll immediately get back to you as soon as I receive any updates from our dev team.
Have a great day!
Neil
(Neil)
March 6, 2023, 7:42pm
29
This wasn’t my question so I don’t know why it’s emailing me about the support question.
Helga
March 7, 2023, 7:50am
30
@Neil oh, I’m so sorry! It seems we mentioned you by mistake when talking to Neil1
I’ll stop this thread email chain for you after sending this message, my apologies for the trouble once again!
2 Likes
Max
March 7, 2023, 9:48am
31
Hello @Neil1 !
We’ve fixed the issue!
Could you please check it and let me know how it works for you?
1 Like
Neil1
(Neil)
March 7, 2023, 10:48am
32
It works! All 244 images uploaded. Bloody brilliant work! Well done team
2 Likes
Max
March 7, 2023, 11:26am
33
Thank you for such kind words
You are always welcome!
Neil1
(Neil)
June 22, 2023, 12:16pm
34
Hi Max,
Looks like the bulk upload is having problems again, same as the first time
Loads some of the images but not all. I’m uploading 63 images (7MB in total) but it crashes at around 43.
Max
June 22, 2023, 12:38pm
35
Hi @Neil1
I am terribly sorry about all the inconvenience! Sure thing, we’ll gladly investigate the issue.
Could you please send me in dm the images you are trying to upload?
1 Like
Hi @Max
Is this 1000 files per photo gallery widget? Or is that the total number of files in Elfsight?
1 Like
Max
June 20, 2024, 10:47am
37
Hi @user1490
This is a limit per one Photo Gallery widget
1 Like