Photo Gallery: Bulk upload

Hello @Neil1!

Our devs managed to find the reason for the issue. Now our service has a limit of 30 requests per minute. So, when trying to upload, for example, 40 files, an issue occurs and some of the files are not uploaded.

I am terribly sorry about this inconvenient situation!

We are already working on it. I’ll immediately get back to you as soon as I receive any updates from our dev team.

Have a great day!

This wasn’t my question so I don’t know why it’s emailing me about the support question.

@Neil oh, I’m so sorry! It seems we mentioned you by mistake when talking to Neil1 :pray:t2:

I’ll stop this thread email chain for you after sending this message, my apologies for the trouble once again!

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Hello @Neil1!

We’ve fixed the issue!

Could you please check it and let me know how it works for you?

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It works! All 244 images uploaded. Bloody brilliant work! Well done team :slight_smile:

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Thank you for such kind words :heart_eyes:

You are always welcome!

Hi Max,

Looks like the bulk upload is having problems again, same as the first time :frowning:

Screenshot 2023-06-22 at 13.12.25

Loads some of the images but not all. I’m uploading 63 images (7MB in total) but it crashes at around 43.

Hi @Neil1 :wave:

I am terribly sorry about all the inconvenience! Sure thing, we’ll gladly investigate the issue.

Could you please send me in dm the images you are trying to upload?

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Hi @Max

Is this 1000 files per photo gallery widget? Or is that the total number of files in Elfsight?

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Hi @user1490 :wave:

This is a limit per one Photo Gallery widget :slightly_smiling_face:

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