A critical requirement for hospitality is the ability to hand off a user from the chat to a specific stage of the booking engine.
The Feature: I would like the AI Agent to be able to “capture” specific entities during a conversation (e.g., check-in date, check-out date, number of guests, or property name) and inject them into a parameterized URL as a call-to-action button or a hyperlink.
Example Use Case:
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User: “I want to book a room at Hotel Bogota for 2 people from May 10th to May 15th.”
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AI Agent: Processes the dates and guest count.
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Result: Instead of a generic link, the AI provides a button pointing to:
https://booking-engine.com/reserve?hotel=bogota&in=2026-05-10&out=2026-05-15&pax=2
Why this is important:
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Reduced Friction: It eliminates the need for the customer to re-enter their information once they reach the booking site.
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Increased Conversion: Personalized deep-linking significantly improves the transition from “inquiry” to “confirmed booking.”
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Competitive Edge: This would move Elfsight from a purely informational chatbot to a powerful transactional tool for hotels, clinics, and event planners.
Suggested Implementation: Perhaps a “Variable Mapping” section in the settings where we can define keywords for the AI to track and assign them to specific URL strings.
