Master Profile Reviews

Hello Helga,

I can try to provide some feedback to point 1 based on my limited observations and relatively short usage of these apps:

  • agree, this is already possible with All-in-one-reviews app, but I personally already use that app where aggregation from multiple OTA’s like Airbnb, Booking.com, VRBO channels is required
  • I still have use cases where I would like to be able to use the Airbnb-Reviews app to list Airbnb reviews for all managed properties
  • limiting its mapping capabilities to only single property renders it next to useless for most property managers and pushes them to use All-in-one-reviews app instead
  • based on the price plan there is a limit on the number of widgets one can create per app, artificially limiting capabilities of Airbnb-Reviews app to force users to use All-in-one-reviews app instead, might actually require property managers to move to higher priced plan, as they could have other use cases for the All-in-one-reviews app
  • if this is the aim, to force customers to higher price plans by limiting capabillities / making some apps useless, fair enough, but goes against customer expectations (as evidenced by this thread)
  • allowing adding multiple Airbnb properties to Airbnb-Reviews app seems like a no brainer, what any property manager would expect and I would hope fits the intended use case for this app

Best regards,
Adrian

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@Adrian_Kulacki Hi Adrian, many thanks for such a thorough reply!

First of all, I’d love to assure you that there was no hidden marketing intent from us when we suggested the All-in-One-Reviews widget instead. Now we see that the plan limits might come into play, so thanks a lot for noting that!

As far as I understand, you need an option to add a business owner’s profile link to the widget in order to feature all their reviews in total, right? Since we have to conduct a serious research to find out whether a particular use case can be supported, the “master profile” option appear to have perplexed us. However, it seems it’s been just a a business owner’s profile link all along, since Airbnb themselves don’t provide any other options, based on our research results.

If you have any other comments or ideas, please do add them here :slight_smile:

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aloha, This is a link I was able to use to make a “master profile” review widget on sociable kit. They call it “aibnb profile reviews” It does exactly what i need it to do, however, sociable kit does not support VRBO, so I am stuck paying for both subscriptions. I can’t use the “all-in-one” widget because I have no property urls, as I no longer list on airbnb. I still have a profile with over 200 great reviews that I would like to be able to import. This is an example of the link that was used to make the needed widget on sociablekit

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Hi @Cecily_Ahina, many thanks for your comment, really appreciate it!

I’ve shared it with the devs. It could be very helpful as we search for a solution :slight_smile:

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I no longer list on airbnb, so I don’t have listing urls, but my profile has a couple hundred great reviews attached to it, that I would like to share on my website.:blush:

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Hi there @Cecily_Ahina :wave:

Thanks for pointing us in this direction!

We agree that it would be awesome to showcase the profile reviews as well. Let’s hope the devs will consider this option, and I’ll make sure to update you here once I have any news :wink:

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Awesome, thank you so much.

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Hello, I’m here to petition for this feature as well. Currently it seems i can only pull reviews from 1 property on AirBNB. What i want to do is pull all the reviews from my HOST profile rather than just 1 property. this would be much more useful for my clients.

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Hey there, @Zachary_Murri :wave:

Thanks a bunch for pointing us in this direction!

I completely get your point and see that it would be a really helpful feature, especially for users with multiple properties. Hopefully the devs will be able to consider this functionality and I’ll update you here in case of any changes :slightly_smiling_face:

Just in case. I’d like to remind you that our All-in-One Reviews app allows you to add multiple properties within 1 widget.

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The all in one wont work for my specific criteria. I know longer list on airbnb, but I still have hundreds of reviews on my host page from when I did.

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Need a widget that compiles all the reviews that an airbnb host has compiled across all listings. The [host] user profile has the aggregation of the reviews across all listings available but I get an error message when I try to pull the reviews using any of the existing Airbnb widgets.

An example link of an airbnb host profile can be viewed as follows -

EX link: https://www.airbnb.com/users/show/XXXXXXXXX

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Greetings and welcome aboard, @user17030 :wave:

Glad to say that this idea is already on the Wishlist. I’ve moved your comment to a related thread, where we’ll keep you in the loop :slightly_smiling_face:

Thank you for the feedback!

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Id just like to add my wish for this also to grab from the Host master review list. A couple of points…

  1. This is about the Airbnb Host Profile which has a link to read all reviews for a host since day 1.

  2. All In One Reviews doesn’t do this. It links to property IDs. Not Host Profile Reviews. Two separate groupings of reviews.

  3. The Host profile lists reviews from active, previously active now inactive, deleted properties former listed, properties removed by Airbnb that had reviews, etc. It’s a master list of reviews for a host not by property. :backhand_index_pointing_left: This is the one we need in a widget.

Example I have 10 -15 listing active at anytime. A few inactive for various reasons. Over 10 years hosting many properties no longer exist on Bnb at all anymore yet combined they still represent 100s of reviews in the Host Profile master review list. Even though they are no longer attached to a listing or property.

As soon as a widget can do this you just tapped in to hundreds of thousands of Airbnb hosts that will use it because right now there is no way other then linking directly to the host profile public url.

Fingers crossed. :crossed_fingers:

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Hi there, @Paradise_Jay :waving_hand:

Many thanks for such a thorough comment!

I totally get your point and agree that it would be wonderful to collect not only property reviews but also the Host profile reviews.

Let’s hope the devs will be able to consider this idea in the future. As soon as any news comes up, we’ll promptly update you here :slightly_smiling_face:

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Would it be amazing if you could display Airbnb reviews through out the host profile and not by each one experience. I run 5 different experiences on Airbnb and, to include from each source page experiences all in the website widget All-in-one Reviews would made the widget with 5 different logos from the same source, plus TripAdvisor and Google Reviews.
Don’t mind in having more than 3 different company/suppliers logos on the website but don’t make sense than have more 4, 5 in total, just from Airbnb.
The perfect solution would be collect the reviews from the profile host, using that link as the source, where all are displayed. I my case, could have a total of 170 reviews instead just 130 as I’m using just one source.

Thanks,

Antonio

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Hello there, @Antonio2 :waving_hand:

Thanks a heap for sharing your thoughts!

I am glad to say that this idea is already on the Wishlist. I’ve moved your comment to the related thread, where we’ll keep you updated :slightly_smiling_face:

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Hello Max!
Thanks for moving the comment to the related thread. Seems Airbnb related issues but didn’t found a similar and possible simple upgrade like my suggestion. Hopefully won’t take a lot of more time as the first post is from October 2022, over 3 years as again, I think it should be an easy upgrade from using the experience link, in my case a for sure a lot of users, more than 1 experience, till using the host profile link where all experiences and reviews are together.

Thanks for the work!

Best,
Antonio

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We’d really love to add this option to the widget, but, unfortunately, reviews from the host profile aren’t supported by our review provider. I am really sorry!

We’ll keep tabs on the situation, and if anything changes, we’ll try to implement this functionality.

All the updates will be posted here :slightly_smiling_face:

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That is too bad. I actually stopped using your widget because having to add 35+ properties is just too much effort. Trustmary does it via the host profile; maybe check how they do it?

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I understand what you say and appreciate the effort but can’t see the difference in between a link source from a TripAdvisor or Google profile account, to a link source from Airbnb host profile. Hope your develop team may figure out

Thanks

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