Make all contact emails in chat clickable

[akreiden (Andy)]

• Issue description:

Hi again, continuing my quest to finalise the chatbot

Short and sweet: how do I make all email-adresses that the bot offers clickable? Right now, sometimes the (same) adress is clickable, sometimes it is not. Seems to depend on where, in the configuration, I provided the adress (“Behaviour”-section, “Files” or “Questions and answers”) but taht is just a guess of mine. I also played arpund with adding “mailto:” before the adresses and sometimes that seems to work and sometimes not.

See the screenshots I provide

• Link to the page with the widget in question:
• https://norlandiaforskolor.se

[Max]

Hi there, @akreiden

I’ve added this email format to the Instruction and everything is working fine now: <a href="mailto:test@test.com">test@test.com</a>.

I’ve also noticed that the email would sometimes go beyond the message container and I’ve added this code to the Custom CSS field on the General tab of your widget’s settings to fix it:

.es-message-background {
  max-width: 300px;
}

Check it out and let me know if everything is fine now

[akreiden (Andy)]

@Max you are quickly turning into one of my favorite people Thanks a lot!

[Max]

Oh, I am elated to hear that - thanks a ton for such a warm feedback

If any questions come up in the future, we’re always here to help!