AI Chatbot gives my email in responses

Ask the Community General Questions
1

Hi All, I am using the AI Chatbot and it is a fantastic help on my website. Saving a lot of time manually answering customer enquiries.

The only problem I have which I can’t seem to fix. Is it gives my email address in responses. Even though in the Q & A training section. I add to contact us via the contact form if they need one on one help. I’m not sure how to fix this.

If anyone has and ideas I would be grateful.

2 Likes
3

Hi there, @Lee5 :wave:

If you don’t want the chatbot to provide your email address, just remove it from the Instruction:

image
image325×671 46.5 KB


Try it out and let me know if it helped :slightly_smiling_face:

4

Hi Max

So simple and works perfectly now. Many thanks :grinning:

1 Like
5

You’re most welcome :wink:

We’re always here to help if any further assistance is needed!