Chatbot displaying wrong contact details

[akreiden (Andy)]

Hi there!

I just started toying around with the Chatbot to see if it is a tool we could use on our webpage. I have fed it with our page and a bunch of documents.

However, every time I play with it and act as a customer trying to get in touch with us as a company, the bot gives me the wrong contact details. We do not have a central telephone but for some reason the bot always gives me the same ones:

• Telefon: 010-475 30 00
• **E-post:**info@norlandiaskola.se

Those are not our contact details. Is there any way to teach the bot to not use these? I don’t even know where they come from since the number belongs to another company and the mail adress doe snot even exist.

[Max]

Hi there, @akreiden

This contact info is added to your Instruction:

Please replace it with the correct contact info and let me know if it helped

[akreiden (Andy)]

Yeah, that made me feel kind of stupid Thanks for the quick help, that did (of course) solve the problem. Not sure how I did miss that tbh

[Max]

No problem