Let users switch the chatbot language

Hello perfect Elfsight Support and Technical Team,

The AI ​​bot actually works almost perfectly. We’ve been using a different one (much more expensive) until now, but after a bit of experimentation and learning, it works almost better than the more expensive version.
But a language selection in the bot window, like in the website translator, would be great. This way, the customer can decide which language (German, English, etc.)
Thanks for Help and perfect Support

Ekkehard

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Hi there, @Ekkehard :waving_hand:

I am so glad to hear about your great experience with the AI Chatbot! Thanks a ton for sharing your feedback with us :heart:

Regarding the language switcher, just to clarify: the bot responds in the language of the user’s first message. For example, if your settings are in English but the user sends a message in German, the bot will reply in German.

However, quick replies and other widget elements will stay in the language you’ve set in the settings. Are you looking to translate these elements as well?

1 Like

Yes because the custommer is english, then is better al in english, than they can switch the language
thanks fir your Support

Holen Sie sich Outlook für iOS

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Got it, thanks for clarification!

This is a really nice idea! If more users upvote this request, we’ll try to think it over in the future :slightly_smiling_face:

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It would be great if the client would see the AI Bot in his language - in English. So that he is not confused reading the Assistant in German. Maybe he would not use the bot if he/she doesn´t understand whats written in the box.

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Got your point, @Thomas_Stumpp!

Thanks a bunch for sharing your thoughts with us and welcome to the Community :wink: