It is necessary to be able to send emails from the elfsight form with a customer domain or at least from a White Label domain and not from elfsightmail.com

[Max]

Hi there @user8320

Sorry for the delayed reply!

I absolutely understand your point and deeply apologize for the delay in delivering this feature!

We see that this feature is demanded and realize its importance to you. I’ve drawn our dev team’s attention to this request, and hopefully they will find it possible to include it in one of the near updates.

I promise to keep you informed about any progress here.

Thank you for your patience and understanding!

[Almir_Lima]

Has the issue of adjusting the email sender so that it does not appear as “notifications@forms.elfsightmail.com” still not been resolved?

[Max]

Hi @Almir_Lima

Unfortunately, there is no option to change the sender at the moment. I am really sorry!

We do understand the importance of this feature and such a request is already added to the Wishlist. I’ve moved your comment to the related discussion, where we’ll keep you in the loop

Many thanks for your feedback and welcome to the Community!

[Eric_Smith]

Any update on this email feature changing?

[Helga]

Welcome to the community, @Eric_Smith!

I’m afraid I don’t have any news about this request, I’m very sorry

But we’ll be happy to let you know as soon as anything changes

[user8320]

No update at all? Request has been open for over 2 years. Isn’t it being worked on that there is no update?

[Betto]

It’s a shame that it hasn’t been taken into consideration all this time, since it’s a purely technical but also very important issue. It’s also a shame because apps have been released with much fewer votes while in this case it’s not even mentioned.

[Helga]

Hi friends, I’ve shared this thread with our developers for further review. I’ll update you as soon as I hear back from them

[Richard_Bee]

Hello Helga, thank you for prioritizing this feature. It’s probably one of the most important ones elfsight can offer. Hope it will be available sooner than later.

[Helga]

Thank you for your patience, friends! And we really appreciate your involvement, it does help us get our priorities right

[user18401]

Is there any update on this now that we are in November 2024?

[Helga]

I wish I could share any update, @user18401, but we don’t have any progress on this request as yet, I’m very sorry

Since we have over 2000 requests on the wishlist, our dev team has to consider the most popular ideas first, and right now they are working on developing other features. I think this request has gained quite a lot of votes too, and I hope we’ll include this idea in one of our future releases

[Richard_Bee]

Hello Helga, i do also think this request for sending emails from private domains and not elfsight is a priorty for many like myself who use your products and it should be prioritized to the top. If it is not going to happen i would rather know upfront. Forms are an intregal part of conmunicating today. I do not think its popularity that should drive requests but rather functionality that drives users and business . Thank you for your time. Just my thoughts on the topic.

[Helga]

Hello @Richard_Bee and everyone else,

It seems I was wrong (fortunately!) about there being no updates — quite the opposite! This feature is currently in the Design stage, which means it’s officially in the “In Progress” status now!

My apologies for the confusion! I’ll make sure to post here if there’s any other news