Instagram feed not updating

Our instagram feed is not updating with latest posts. I understand images are cached and can take up to 2 days to appear, however some of our posts are now 5 days old and not appearing.

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Hi @user3004 and welcome to Community :wave:

I am so sorry about this inconvenience!

I’ve updated the source and all the posts are displayed now. Please check the website and let me know how it works :slightly_smiling_face:

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Hello,

We have the same issue happening again with AutoVero https://www.autovero.co.uk/ - the instagram feed on the homepage is not updating. Are you able to help look at this again for us?

Thank you

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Hi @user3004 :wave:

Please accept my sincere apologies for the issue!

I’ve updated the source and all the posts seem to be displayed now :slightly_smiling_face:

Thank you. Is there anything that can be done to stop it from happening again in the future?

Thank you for your help

I totally understand your feelings and I am really sorry about all the frustration.

We’ll do all our best to prevent this from happening in the future!

Thank you for your patience and understanding :pray:

Hello, I have two @zhanuya__astana widgets that have not been updated for 10 days. Update please.

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@user3508 Happy to see that you’ve decided to join us! Welcome to Elfsight family :heart:

I apologize for this inconvenience!

I’ve updated the source and all the posts seem to be collected now. Please check your widgets and let me know if you like what you see :slightly_smiling_face:

Updated, thanks

A post was merged into an existing topic: Issues with the Personal Account connection type in Instagram Feed