Instagram feed not displayed

My widget seems to be correctly installed, it’s not the first time… I have nothing displaying, neither in the setting platform nor in my website. Last time, it just came back without any action after several days. Not really nice for a paid service.

Hi Celine,

I’m terribly sorry that you faced such an issue. I have checked your widget and found out that you use an old type of connection and, unfortunately, the widget here experiences performance issues.

However, I’m glad to inform you that our developers found another way of collecting your Instagram sources. All you need to do is follow these steps:

  1. Create a new widget
  2. Add a username or hashtag to the source field:

b2c739da-8d00-4750-8dfe-e3bdb7dc329d.jpg
3. Please be notified that you will need to delete the old widget from your website and install the new one after you’ve connected the source.

Please let me know if it helped or if you have other questions.

1 Like