Initial themes disappear too quickly when creating new widgets

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1

Hi Elfsight team,

I’ve noticed an issue that’s been happening since I started using the platform. When I create a new widget (any type), a few preset themes or style templates appear at the beginning. However, if I don’t select one quickly, they disappear after just a few seconds, and I lose the chance to choose a starting style.

At first, I thought it was a minor glitch, but over time it’s become frustrating. It would be much better if:

  • The theme options stayed visible until I manually closed them or made a selection.
  • Each theme provided a clearer preview, so I could get a sense of how the widget would look before choosing.

I’m attaching a screen recording to show exactly what I mean, in case it helps you better understand the issue.

Thanks for your time—and overall, I really appreciate the tool. Just hoping this can be improved in future updates.

Best regards,

2 Likes
3

Hi there, @Abel_Navarro :waving_hand:

I am so sorry for this inconvenience!

Could you please check this issue in your browser’s incognito mode and let me know how it works there? If the issue still persists, please send me a screenshot of the Developer Console.

In case there is no issue in incognito mode, most likely, some of the browser extensions cause this issue. To check it, please try to disable them :slightly_smiling_face:

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it works in incognito mode

1 Like
5

Have you tried to disable browser extensions in a standard mode?

6

i think it was a vpn extension problem

1 Like
7

Yep. this may be the reason. Glad to know that this issue is resolved, but if any issues/questions come up, I’ll be happy to help :wink:

1 Like