Hi there, @Hythum_Elharathi 
Good questions!
1. We store all data on encrypted Google Cloud servers located in California, U.S., a state known for strict privacy laws. All personal information is securely handled, stored only as long as needed for widget functionality, and never used for other purposes.
2. Our servers use TLS encryption, and we perform regular performance checks along with annual Platform Data Protection Assessments, including app security testing, to ensure up-to-date protection standards.
3. Elfsight operates on a self-service model aimed at delivering high-quality widgets at accessible prices. To maintain this level of efficiency and affordability, we’re unfortunately unable to enter into individual legal agreements.
This approach helps us focus our efforts on continuously enhancing our products and offering reliable support, while ensuring data protection through the same robust security measures applied to all our customers.
4-6. These features aren’t supported now, but we have them on the WIshlist. Feel free to upvote them here:
7. You can receive the chat conversations to the email added at the Owner Email field on the General tab:
Please let me know if this explains things or if you have any questions left 