Google Sheet Integration Not Working in Form Builder

Is anyone else having issues with being able to link a google sheet to a form? I have a token issue it says. Support have gone quiet and currently we have no way of candidates of applying for jobs online

Hi there, @Rich_Gundelach1 and welcome to the Community :waving_hand:

Apologies for the delayed response!

I see that my colleague Daria has passed your request to the devs and they’ve recommended reconnecting the Google Sheets integration in your widget. Please give it a try and let me know if it helped :slightly_smiling_face:

Hello Max,

I can’t connect the Google sheet because when I press the ‘Connect to Google Sheets’ button it takes me through to a new tab with an error on it.

Ah, I see Daria has already shared this advise with your before. I am so sorry for the oversight!

Daria has reached to the devs for an additional consultation. She’ll keep you updated :slightly_smiling_face:

Hey Max

We are now 9 days into this issue and there is still no fix. I would hope as it has been this long that it is considered a matter of urgency and you can provide an update as to when this will be sorted. For issues of this kind is this a normal timeframe?

Hi there, @Rich_Gundelach1 :waving_hand:

I totally understand how frustrating the long wait must be, and I’m really sorry for the trouble it’s causing!

Daria from our Support Team is already working with the devs on this, and she’ll be updating you in your support ticket very soon.

Thank you so much for your patience while we sort this out :folded_hands: