I sincerely apologize that it takes so long to fix things.
Unfortunately, the issue turned out to be more complicated and time-consuming than we expected. Our developers are working hard to implement the fix as soon as possible, and I believe that they will complete your request in the nearest time.
I am terribly sorry for such a delay with the answer, but, unfortunately, your comment has been lost. Please accept my sincere apologies for all the frustration caused!
I’ve checked your websites and it seems that everything is working fine at the moment:
However, if the issue still persists on your side, please provide me with a direct link to the webpage where your widget is installed. I’ll be happy to investigate it for you!