Google Reviews are not displayed

I am currently having the exact same issue. I am trying to use the reviews widget. I have found my business in the elfsight search bar but like the issue above, it is saying no reviews. I can see my reviews on Google just fine but elfsight cannot find them.

1 Like

Hi @Chris18 and welcome to Elfsight Community :heart:

I am terribly sorry for the inconvenience this is causing you.

Unfortunately, our Google Reviews widget is experiencing some technical issues at the moment.

Our devs are already working on a solution. After the fix is ready, it will be automatically applied to your widget, you won’t have to do anything on your end.

I will get back to you as soon as I receive any news from the developers.

Thank you for understanding and for sticking with us!

I was able to find my business using the address and I also found it using the embed link from google maps. However, Elfsight is displaying the error “No reviews found. Please make sure the source is correct, that it has reviews and that filter settings do not exclude all the reviews.” We have over 200 reviews on Google and none of them appear on Elfsight. The source is correct and there are no filters added. Is the widget completely broken or have I made a mistake somewhere?

Hi @Chris18!

Glad to inform you that the issue was fixed!

Could you please check your widget and let me know if everything is fine?

I am currently having the exact same issue too.

1 Like

I am also having the same issue, no reviews found.

1 Like

Hello guys @Nubi @Electrician_Network! Welcome to Elfsight Community :wave:

I am terribly sorry for all the inconvenience caused by the issue!

I’ve forwarded your requests to our devs and, hopefully, they’ll come up with a solution really soon!

I’ll immediately get back to you as soon as I receive any news!

Thank you for your patience and understanding :pray:

Hey guys @Nubi @Electrician_Network

The issue with your widget is fixed!

Could you please check it and let me know if everything is fine on your side?

Hello Max,
now it’s been a few days that these Google Reviews exist, currently I tried again, but it still does not work. Where is the problem?
Thanks Mike

1 Like

Hello @Michael15! Happy to see you here! Welcome to Community :heart:

At the moment, our Google Reviews widgets are experiencing some technical difficulties. I am terribly sorry for all the inconvenience caused :pensive:

I’ve forwarded your request to our devs. I’ll immediately get back to you as soon as I receive any news!

Thank you for your patience and understanding :pray:

Hi Max, yes the issue has been resolved, thank you very much for your help!

1 Like

@Electrician_Network No sweat!

Have a great day :wink:

Hi @Michael15!

The issue is fixed!

Could you please check it and let me know how it works for you?

Hi Max

thanks a lot. Everything works now. Thanks for your great support:)

Best Mike

Bildschirmfoto 2022-08-03 um 12.12.01.png

(Attachment info.vcf is missing)

1 Like