Google Reviews are showned in English - but in the setting we choose Hebrew

[Alexander_Deeken]

This is not working. Is shown in English.

[Max]

Hi @Alexander_Deeken and welcome to Community

I’ve passed your request onto our devs. We’ll keep you abreast of any updates!

[Max]

Guys @Ewout @tikyuchan @Alexander_Deeken, glad to tell you that the issue is fixed!

Please check your widgets and let me know how they work

[Alexander_Deeken]

Thank you.

[Jessie_Kuijpers]

Hi Max, Stil does not work for me. I deleted the widget and made a new one. When I set the language from english to Dutch it still says “translated by google”/

[Helga]

@Jessie_Kuijpers, happy to welcome you to our community!

We’ve fixed the issue already, could you please check your widget now?

[Jessie_Kuijpers]

Great it works now!

[Bernd_Oettinger]

Hello,

I’m experiencing the same issue on my website. https://www.songwriter24.de
Reviews should be in German. Some are, but some are in English or mixed, in particular if you open the whole review, the upper part is in English, the lower in German.

Thanks in advance for your support!

[Max]

Hi @Bernd_Oettinger

We are delighted that you’ve chosen to be a part of our Community! Welcome

We’ve fixed the issue for you. Please check your widget and let me know how it works

[Bernd_Oettinger]

Thanks! It’s working.

[Max]

No sweat

[Roverandom (Thomas)]

I have the same language issue. I set the widget to German and want to display reviews from the App Store and the Play Store. While I did not spot a problem with the App Store, yet, the reviews from the Play Store are mixed German and English. I checked one or two of the English reviews in the Play Store and the are marked as English there. I also deleted the widget, recreated it, set the language first, before doing anything else, but the result is the same.

[Max]

Hi @Roverandom and welcome to Community

I am really sorry about the inconvenience!

I’ve checked your widget and the reviews seem to be displayed in the original language now. Could you please send me an example of the reviews affected by the issue?

I’ll be happy to investigate it for you

[Roverandom (Thomas)]

Sorry, had to update this.

[Max]

Oh, I am sorry for misunderstanding!

I have to say that the reviews can be displayed only in the original language, and, unfortunately, can’t be translated.

The Language setting changes the language of the widget elements, but not the review itself:

I cannot but agree that this functionality would be of a great value and we have such a request in our Wishlist. You can vote for this feature to receive updates on its development

Please let me know if this clarifies things or if you have any further questions.

[Roverandom (Thomas)]

No, that was not what I meant. I understand that there is no automatic translation at the moment. I would be quite happy, if only the comments of the language I chose would show up. So, what I expected was, that, when I select German in the settings of the widget, it would only show German reviews.

[Max]

Got you!

Unfortunately, language sorting isn’t supported in our widget. At the moment, you can exclude or include reviews only using author name or keyword. I am sorry!

This idea is really great, would you mind sharing it in our Wishlist? We’ll try to include it in our future updates

[Roverandom (Thomas)]

I surely will, but for an app which operates internationally, this is an essential feature. It would be quite unsuitable to have the comments of our Spanish users show up (in Spanish) on our German website and vice versa. As long as this feature does not work, I am afraid, your product is not usable for me.

[Max]

Please accept my apologies for all the inconvenience caused

I totally understand your point and agree that this feature would bring much value to our app.

Many thanks for sharing your idea with us, it’s highly appreciated! Your suggestion will be on our radar.