Google rating

  • Issue description:
    Google rating and the widget diplayed rating are different

  • Link to the page with the widget in question:

1 Like

Welcome to the Community @Reinhard_Wachmann :wave:

I’ve checked your pages and see that the correct rating is displayed now:

Could you please confirm if everything is fine now?

In case the issue still persists, please try to check your website in another browser or incognito mode :slightly_smiling_face:

Hi Max,

in Google maps i have 9 Ratings in your Software only 8. It seems that the sync ist not working.



1 Like

Got you! You mean the number of reviews.

Now, I totally understand if you’re wondering why the new reviews aren’t showing up on your website right away. Our widget actually uses a cache system to make everything load faster and reduce the server load. So the reviews are updated every 72 hours.

I hope this explains things.

However, if it’s been more than 72 hours, and the reviews still haven’t appeared, please let me know. I’ll be happy to look into this for you :slightly_smiling_face:

Perfect! Thanks.

You are always welcome :wink: