Getting an error message when trying to submit one of our forms

We have several forms on our website, but with our foster application form, everyone is getting this error message - An error occurred when submitting the form, please try again. Not sure what is causing this, and we do not know how to fix it.

We use go daddy websites. I am replaced the HTML. The form is showing correctly, but it won’t let anyone submit. All of our other forms are working correctly.

Any help?

Hi there @Fostering_Furbabies :wave:

I am so sorry about this inconvenience!

GoDaddy platform is built on iframes, that’s why the widget doesn’t properly work now. Please try to reinstall your widgets avoiding iframes following the steps from this article.

Check it out and let me know if it helped :slightly_smiling_face:

For some reason it’s not working for me. This is what i’m trying to install. The form isn’t showing up, but did with the other html. Can you tell me what I’m missing?

<script src="[]("></script>
<div class="elfsight-app-c55d1fc1-bd9a-490b-95cb-1ecbe5a3568a" ></div>
1 Like

Hi @Fostering_Furbabies :wave:

I see that you’ve talked to my colleague Eleonora and the issue is resolved now.

If anything else comes up, we are here to help :wink: