For example, an overview of the most frequently asked questions in a given week/month.

Thank you for your response. I think having an option to send customers statistics on the number of chat interactions, along with a weekly or monthly email containing only the questions, could be fantastic. Additionally, I believe there should be a way, as an agency, to grant clients access only t…

Got it, thanks! As for granting access to specific widgets only, we already have this idea on the Wishlist. Feel free to upvote it here - Provide a client with access to specific widgets within his project

Reporting on the use of the Chatbot would be great. Just to see how many times it’s been used, who’s used it, the first message sent, etc., without having to manually compile it as the survey creator. It would provide more insight and allow additional training of the AI Chatbot in an easier way.

Hey there and welcome to the Community, @Aimee_Cannette :waving_hand: Sounds interesting, thanks for the idea! Do I get it right that you’d like the info from the chat history to be summarized and pulled to some kind of table? You’ve mentioned that you’d like to know who uses the form. Do you have…

Hi, Max! Yeah, I think that’d be really great. That way we could review the usage and potentially the questions asked in a table to see if there are similarities across users. Some kind of analytics regarding usage over time would be awesome, too. Regarding who uses the form, just collecting the na…

Got it, thank you so much for such a detailed explanation! We’ll have this idea in mind and see for more feedback from the community :slightly_smiling_face:

I wanted to know if Elfsight (chatbot) provides any data, like how many customers visited us, and how many questions were answered by the bot.

Hi there, @Zainab_Saeed :waving_hand: Currently, there is no way to generate such reports, but this idea is already on the Wishlist. I’ve moved your comment to the related thread, where we’ll keep you in the loop :slightly_smiling_face:

Review how many people are using the chatbot Is it possible to intergrate more stats?

Hello there, @Accounts_Milestoners :waving_hand: At the moment, it’s impossible to generate this data, but this idea is on the Wishlist. I’ve moved your comment to the discussion, where we’ll keep you in the loop :slightly_smiling_face:

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Wishlist AI Chatbot

Topic		Replies	Views
Some kind of analytics of interaction with chat bot for reporting General Questions ai-chatbot	1	21	April 29, 2026
Data of chatbot General Questions ai-chatbot	5	74	July 15, 2025
AI Chatbot: Track user interactions with your widget using Google Analytics integration New Feature ai-chatbot	4	152	March 6, 2026
Advanced Analytics & White-Label Reporting General Questions ai-chatbot	1	35	October 17, 2025
Show number of messages and chars used by each widget AI Chatbot Gathering-Feedback	1	45	November 10, 2025

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