Email providers like Gmail and Outlook use advanced filters to sort emails, which can sometimes send them to Spam or block them entirely.
This might also affect Elfsight Form widgets submissions. To ensure your emails get through, please follow these steps:
Gmail 
Blocked Senders and Domains
Ensure that notifications@forms.elfsightmail.com is not blacklisted. To do it, please go to Settings → See all settings → Filters and blocked addresses in your Gmail account:
If you find the notifications@forms.elfsightmail.com address there, please remove it to ensure proper email delivery.
Create a Filter for Elfsight email
Please create a filter with screencast. This will instruct Gmail to always deliver emails from this address directly to your inbox:
Outlook
Blocked Senders and Domains
Ensure that notifications@forms.elfsightmail.com is not blacklisted. To do it, please find Settings → Mail→ Junk email in your Outlook:
If you find the notifications@forms.elfsightmail.com address there, please remove it to ensure proper email delivery.
Safe Senders and Domains
Add the notifications@forms.elfsightmail.com to Safe senders and domains list. This will instruct Outlook to always deliver emails from this address directly to your inbox:
Got questions or faced difficulties? Let us know in the comments and we’ll gladly advise 