Facebook Reviews Not showing when I set up the widget

[Mr_Uddr (Dave)]

Hello @Max I’m having a similar issue with https://www.facebook.com/FreelanceTrainingServices/reviews can you help?

[Max]

Hi @Mr_Uddr

I’ve checked your webpage using incognito mode and here is what I’ve got:

It seems that your webpage isn’t fully public available, that’s why the reviews aren’t displayed.

Please check your privacy settings and let me know if you’ve managed to change them.

If it didn’t help, please send me the screenshots of the settings in dm

[Mr_Uddr (Dave)]

Thanks MAX, still no joy so i’ve DM’d you

[Max]

Thank you!

I’ve checked the source and see that the reviews have been successfully collected:

Could you please recollect the source and let me know if it helped?

As for the removal of the reviews from the end of the link, it’s a correct behavior. Here you can see a right link format.

[Mr_Uddr (Dave)]

@Max Found the issue, it appears if you drop in URL with “/reviews” it fails to load, but more importantly, if when that doesn’t work you delete “/reviews” it doesn’t recognise the update as such. Which is what a user would automatically do in 1st instance i guess. I closed everything down, loaded “homepage” of FB page, copied that, then pasted in that URL and reviews appeared. Perhaps Devs made things easier but didn’t account for old route still being attempted.

[Max]

Glad to hear that you are good now!

I have to say that the issue was actually caused by the privacy settings. After your adjustments, everything worked fine. The reviews didn’t appear straightaway due to the cache, but when I tried to recollect them, everything worked fine.

I hope this clarifies the situation.

If any further questions come up, feel free to let me know. I am always here for you