Facebook 403 errors

Ask the Community General Questions
1
  • Issue description:
    Facebook reviews section is showing but the rating number and any new reviews are not updating/appearing.

In my Google Dev Console, IU am getting the following:

Request URL:
https://scontent-sjc3-1.xx.fbcdn.net/v/t39.30808-1/326982875_482503017403160_741207333467087394_n.jpg?stp=cp1_dst-jpg_p60x60&_nc_cat=108&ccb=1-7&_nc_sid=7206a8&_nc_ohc=tqC4m9TGDvoAX8x_5hY&_nc_ht=scontent-sjc3-1.xx&oh=00_AfBlzEaCv14O3Vn6ZT-39W5HiiWMZNY64n-EDkDJb5wW5A&oe=64E5B66E
Request Method:
GET
Status Code:
403
Remote Address:
157.240.22.25:443
Referrer Policy:
no-referrer-when-downgrade


Request URL:
https://scontent-sjc3-1.xx.fbcdn.net/v/t39.30808-1/366369963_10231424678419484_8504735667368600747_n.jpg?stp=cp1_dst-jpg_p60x60&_nc_cat=109&ccb=1-7&_nc_sid=7206a8&_nc_ohc=oaUGosNSzR8AX-u-OVY&_nc_ht=scontent-sjc3-1.xx&oh=00_AfBRUOZDuuNIIdOtTP0tIYE-ODlR6g7H84lIUsU_Yf4rBg&oe=64E46F3A
Request Method:
GET
Status Code:
403
Remote Address:
157.240.22.25:443
Referrer Policy:
no-referrer-when-downgrade


Request URL:
https://scontent-sjc3-1.xx.fbcdn.net/v/t39.30808-1/277002744_5440235089324774_9218732483595881032_n.jpg?stp=cp0_dst-jpg_p60x60&_nc_cat=106&ccb=1-7&_nc_sid=7206a8&_nc_ohc=jgOiJDgw-OsAX9Ivwsm&_nc_ht=scontent-sjc3-1.xx&oh=00_AfA_XxeIBN8h5Ewb0Sjgcw0WSykO3n8E8XYA2WvVwizyxQ&oe=64E4F207
Request Method:
GET
Status Code:
403
Remote Address:
157.240.22.25:443
Referrer Policy:
no-referrer-when-downgrade


Request URL:
https://scontent-sjc3-1.xx.fbcdn.net/v/t39.30808-1/366369963_10231424678419484_8504735667368600747_n.jpg?stp=cp1_dst-jpg_p60x60&_nc_cat=109&ccb=1-7&_nc_sid=7206a8&_nc_ohc=oaUGosNSzR8AX-u-OVY&_nc_ht=scontent-sjc3-1.xx&oh=00_AfBRUOZDuuNIIdOtTP0tIYE-ODlR6g7H84lIUsU_Yf4rBg&oe=64E46F3A
Request Method:
GET
Status Code:
403
Remote Address:
157.240.22.25:443
Referrer Policy:
no-referrer-when-downgrade


Request URL:
https://scontent-sjc3-1.xx.fbcdn.net/v/t39.30808-1/277002744_5440235089324774_9218732483595881032_n.jpg?stp=cp0_dst-jpg_p60x60&_nc_cat=106&ccb=1-7&_nc_sid=7206a8&_nc_ohc=jgOiJDgw-OsAX9Ivwsm&_nc_ht=scontent-sjc3-1.xx&oh=00_AfA_XxeIBN8h5Ewb0Sjgcw0WSykO3n8E8XYA2WvVwizyxQ&oe=64E4F207
Request Method:
GET
Status Code:
403
Remote Address:
157.240.22.25:443
Referrer Policy:
no-referrer-when-downgrade


Request URL:
https://scontent-sjc3-1.xx.fbcdn.net/v/t39.30808-1/277002744_5440235089324774_9218732483595881032_n.jpg?stp=cp0_dst-jpg_p60x60&_nc_cat=106&ccb=1-7&_nc_sid=7206a8&_nc_ohc=jgOiJDgw-OsAX9Ivwsm&_nc_ht=scontent-sjc3-1.xx&oh=00_AfA_XxeIBN8h5Ewb0Sjgcw0WSykO3n8E8XYA2WvVwizyxQ&oe=64E4F207
Request Method:
GET
Status Code:
403
Remote Address:
157.240.22.25:443
Referrer Policy:
no-referrer-when-downgrade

If you take a look at my website, you’ll see what I am talking about.

1 Like
3

Hi @Chris_Popp :wave:

I see that 3 out of 4 reviews are displayed at the moment. We’ll check it and get back to you a bit later :slightly_smiling_face:

The source rating isn’t displayed because your Facebook page isn’t rated:

image
image1308×614 104 KB

Unfortunately, there is nothing we can do with this behavior, I am sorry

As for the missing review, rest assured, we’ll keep you abreast of any changes here!

4

Thank you for waiting!

We’ve updated the source and all the reviews are displayed now.

Check it out and let me know if it’s fine :slightly_smiling_face:

5

It’s better now. Thanks

1 Like
6

It’s the least I could do :wink: