Hi @Max ,
We are experiencing the exact same issue reported here . This is what our chatbot is displaying.
To solve it, can you kindly update our widget’s current GPT language model from GPT-4 Mini to GPT-5 Mini (or higher, if beneficial)?
Note: Respectfully, I highly recommend applying the solution to all of your AI Chatbot widget users.
Thank you!
2 Likes
Max
November 14, 2025, 5:28pm
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Hi there, @AeroConsultants
Yep, we do have plans to gradually switch all our users to the GPT-5 mini model. Please upvote this request to receive a notification once it’s done.
As for your widget, I’ve forwarded your request to the devs and will update you once it’s switched
2 Likes
Thank you, @Max . Upvoted!
2 Likes
Irene
November 18, 2025, 4:08pm
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Heyy @AeroConsultants ,
Wanted to get back to you and let you know that your AI Chatbot’s GPT model was switched to 5 mini manually. Now, the Bot shouldn’t mention any files being uploaded anymore
Let me know if everything’s alright on your end or if you have any questions – I’m here to assist!
2 Likes
Max
Split this topic
January 19, 2026, 11:04am
8