Once in a while the Chatbot will reply to a question and says “ I see you uploaded a file, how can I assist you”, but no files were uploaded. Only questions were asked.
Patrick
Hi there, @Patrick_Reagan 
Apologies for this inconvenience!
This is a known issue for a current language model (gpt 4 mini), which can be resolved by switching to a higher version (gpt 5-mini).
I’ve passed this on to the devs and will update you once the widget is switched 
1 Like
We’ve just switched your widget to the GPT 5 mini language model and this issue shouldn’t occur anymore
2 Likes
That’s great to hear.
Thanks for the update.
Much appreciated
2 Likes
No problem!
If anything else comes, we’re always here to help 
1 Like