Elfsight widget doesnt work correctly on my site

Hello! Your widget doesn’t work correctly on our website. After 31 December we don’t see any new posts from our instagram account in widget. Your application doesnt work. We cant create new widget, any buttons in app doesnt work. We pay for one year using your application and about three weeks we dont see any updatings. Please explain what is going on?

please contact to me, as fast as u can:


Link to the page with the widget in question:

1 Like

Hello @Vitaliy! We are so happy to see that you’ve joined our Community! Welcome :heart_hands: :tada:

I am terribly sorry for all the frustration caused!

We’ve fixed the issue and everything seems to be working fine now:

Could you please check your website and let me know if you like what you see?

We too have a exact problem can you please look into it again

1 Like

Greetings @Nicoline_Le :wave:

Pleasure to see that you’ve decided to team up with us! Welcome to Community :rocket:

I’ve updated the source and the latest posts have been pulled.

Please check your widget and let me know how it works :slightly_smiling_face:

Hi Max

Thanks for helping out i had to reconnect my Instagram account but now I don’t have the numbers of followers and post,

its only the username and follow button that’s working

Hi @Nicoline_Le

Unfortunately, this info can’t be displayed on Business and Personal type of connection.

I deeply apologize for any confusion caused by this situation, but, unfortunately, there is nothing we can do with it :pensive:

So, the only workaround is to use Public Accounts&Hashtag type of connection.

Please let me know if this explains things or if you have any further questions.