Hi everyone!
I have a specific question regarding chatbot functionality, and I’m hoping someone in the community has tried something similar or can offer guidance.
I’d like to set up my chatbot so that when a user sends their first message, the bot automatically checks the URL of the page where the chat was initiated , and then searches its internal knowledge base to see if there’s any entry related to that URL.
The goal is for the bot to recognize the context of the page and use that information to give a more accurate and relevant reply — without requiring the user to explain what page they’re on.
Thanks in advance to anyone who can share their experience or suggest the best way to achieve this!