Can I add a link within an answer in the AI chatbot?

Ask the Community General Questions
1

I’m looking to insert a link to a specific page from an answer within the AI chatbot, and I’m not sure how to do it, or if it can be done at all?

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never mind, after playing around with the chatbot more, I can see that it enters links into the chat if I have uploaded pages for it to train. all good!

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Hi there, @Cory_Borman :wave:

It’s great that you’ve already found a solution. If any questions come up, we’re always here to help :wink:

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Hi, I have read this post but am still unsure how to add specific page links to train my AI assistant. I want it to recommend specific pages on the website with a link in its reply.

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Hi, Like Cory I have worked it out :joy:

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Hello, how do you install the link? I’m also experimenting, but it doesn’t work for me. can I also use html? It would be nice to tell the general public how you managed it! THX

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@Lee5 Amazing, this thread is becoming my favorite :smile:

If anything else comes up, we’re always here to help!

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Hi @Kerstin :wave:

You just should have these links in the files for training/ questions and answers/ text blocks/ instructions:

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Please try to add the needed links to one of the mentioned sections and describe when the bot should send them.

If this doesn’t help, please send me a link to the page where your widget is installed or just specify its ID.

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Hi Max, After uploading my files and it shows the message “training”. Does it take some time for this data to be used by the Chat bot?

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Unfortunately, there is a global issue on the Open AI side, that’s why the files haven’t been uploaded. I am really sorry about that :pensive:

Once this issue is resolved by Open AI, the widget should be working fine. You can check the status of the issue here - OpenAI Status - Elevated Error Rate for ChatGPT and API

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Thank you for the answer. At least I already have a link online. I also have the link in Q & A. is that okay or too much?

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Yep, that should be enough. However, if the bot still doesn’t send the link, please specify the question you’ve asked and where you’ve added this link for training :slightly_smiling_face:

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Hi Max, Open AI says the issue has now been resolved. However, the uploaded files still don’t seem to be working. Do I need to do anything? Such as reupload.

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Hi @Lee5 :wave:

I am so sorry about that!

Yep, please try to reupload your files and let me know if it helped :slightly_smiling_face:

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Hi Max, My files are now all uploading and working with AI Chatbot. The previously uploaded files did not update after ther Open AI fix. Just thought I would let you know in case anyone else had the same problem.

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Great, thank you so much for the update :+1:

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2 posts were split to a new topic: Change link color in AI Chatbot