Contact wont get added to MailChimp

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1

  • Issue description: My Mailchimp integration does not work. The contact form is filled out, but no contact gets added to my Mailchimp list.

  • Link to the page with the widget in question:

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3

Hi there, @user29338 :waving_hand:

I am so sorry for the inconvenience!

I see that you have 4 Contact Form widgets and all of them are connected to Mailchimp. Does the issue occurs in all of them? If no, please specify the name of the affected widget. I’ll be happy to look into this for you :slightly_smiling_face:

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4

Hi!

unfortunately it’s all of them. I have disconnected and reconnected each one and still no luck.

2 Likes
5

Thanks! We’ve noticed there was an error "Invalid API Key"in 2 Contact Forms (Contact Form and Finance Lead Form).

We’ve cleared the connection in these widgets. Please to connect them to Mailchimp and let me know if it helped :wink:

6

Thanks for the quick reply, unfortunately still no luck; no contacts are getting added to my Mailchimp account after submission.

1 Like
7

Got it, thanks for the update!

I’ve forwarded this issue to the devs. They’ll investigate it further and I’ll update you once I have any news :slightly_smiling_face:

8

Hi there, @user29338 :waving_hand:

Thank you for waiting!

It appeared there was a global issue with the Mailchimp integration, but it’s been resolved.

Please reconnect the Mailchimp integration in your Management Form widget. All the other widgets should be working fine :slightly_smiling_face: