Max
January 10, 2023, 9:00pm
1
Dear Elfs,
We are glad to inform you that our devs have fixed a bug in the Contact Form and Form Builder widgets that caused issues with the reply-to functionality in notifications.
However, if the issue still persists, please open your widget, resave it and everything should work fine.
Please feel free to share your feedback. It’s really important to us
1 Like
Hugh
(Hugh)
January 12, 2023, 8:02pm
2
Is it important that we open and save each form now just to be sure?
1 Like
Max
January 12, 2023, 9:28pm
4
Hello @Hugh
Yes, if the issue still persists on your side, you should follow these steps.
If anything comes up, please feel free to contact us.
Hugh
(Hugh)
January 13, 2023, 3:04pm
5
Hi Max,
This is difficult because we use forms on dozens of client’s websites. We will not know if it is still happening unless one of them complains to us.
Hugh
1 Like
Max
January 15, 2023, 3:54pm
6
Hi @Hugh !
I totally understand you! Please accept my sincere apologies for all the frustration and inconvenience, but unfortunately, this is the only option
If any difficulties come up, please feel free to contact us. We will be more than happy to help!
Hugh
(Hugh)
January 15, 2023, 4:57pm
7
Thank you! I went ahead and opened all 42 forms and saved them just to be sure. It did not take that long, I was just being lazy I guess.
2 Likes
Max
January 15, 2023, 5:07pm
8
@ I guess you are not lazy at all
Sorry again for all the difficulties caused and thank you for understanding!
We are always here if any assistance is needed
Have a nice day!