Comments and name not shown in comment widget

I have a problem when comments are added


.The comments and name of user is not shown

2 Likes

Hi @Nadiashahid1, happy to welcome you to the community! :seedling:

Could you please send a link to the widget in question so that I can check it on my end? If you can send a screenshot of a developer console as well, that would be helpful too :slight_smile:

1 Like

Hi @Nadiashahid1 :waving_hand:

If the widget works fine in the editor and the issue occurs only on the website, we’ll need a link to the page, where your widget is installed.

I’ve searched the page link from your screenshot, but it seems that it’s not published yet. If your website isn’t live, we’ll need temporary access to your website’s backend to check the issue :slightly_smiling_face: - Providing access to your Google Sites website - Elfsight Help Center