I bought my plugin off of code canyon and it’s the pro version however, they do not offer the html formate like they offer for the free version. How can I get the HTML code for the pro ?
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Hello @Tiffany_Parker 
It’s really great to see you on our forum, I hope you will find this space useful 
I however have to mention that this forum is dedicated to Elfsight cloud apps, thus we can assist with only cloud apps-related questions here. As far as I see, you’re using our WP standalone plugin, which looks and works differently.
I advise you to ask your question at codecanyon@elfsight.com, our team will try their best to provide the answers there 