- Issue description:
I have a question about changing my plan. Ive changed it already, payment auto-calculated untill 21\08, but next payment shown as full price - 24$.
My question is - when plan will be auto pay after 21\08 do my price also will be recalculated with added coupon or no? Or i need to cancel subscription and pay it again with new coupon? Thanks for help
- Link to the page with the widget in question:
I’ve checked your account and, unfortunately, couldn’t find any coupons applied.
Could you please specify what coupon you mean?
means popup coupon in adminpanel - 47DCB79B for 30% discount
At the moment, you are subscribed to Instagram Feed Premium monthly plan. Unfortunately, with the way our service works, 30% discount coupons can not get applied to your first subscription.
I’m very sorry for the misunderstanding!
We recommend you to use this coupon if you decide to purchase a second subscription to any other single Elfsight app. Just in case, here’s an article explaining how to do it - Using the Elfsight discount coupon.
Please feel free to contact me if you have any other questions, I’ll be happy to help