Changing Billing Plan of Application

Ask the Community General Questions
1

Dears,

Hope you are doing well!

We were trying to change the plan from enterprise to pro plan however we always got this error message " Error 199.
Please, message our Support Team at https://help.elfsight.com/ ".

Kindly ask you to resolve this issue as soon as possible.

Best regards!

3

Hello @user1298 and welcome to Community :wave:

I’m very sorry about this situation and I’ll be glad to help!

I’ve checked our users’ base and found the reason for the issue. I’ll contact you directly and explain everything in more detail.