I don’t know why I got redirected here but I made a purchase from another site and didn’t get what I paid for trying to contact customer support and got directed here. Is this a scam?
Hello @user1562 and we are happy to see you with us! Welcome to Elfsight Community
I am so sorry for all the frustration caused by this situation.
Please let me clarify things for you.
Our company’s name is Elfsight.
We help people make their websites more attractive with the help of different apps. We offer more than 70 apps for you to choose the most suitable for your website. You can find them here - The Best Free Widgets and Plugins for your Website (2022).
I’ve checked your e-mail in our users’ base and found an account connected to this e-mail.
However, it doesn’t have any paid subscriptions. At the moment, you are subscribed to Contact Form Lite plan that is absolutely free of charge.
Please do not worry, we’ll be happy to check everything for you.
Could you please provide me with a direct link to the website where you’ve made a payment? The screenshot of the invoice would be highly appreciated.
Looking forward to your reply!