This would be useful if a customer requests photos from the service/business provider. For example I’m a tattoo artist and a customer might want to see a picture from my portfolio.

The customer should be able to upload a picture or other document. Maybe it can be connected to this Form to collect customer info :

It would be a great option, indeed, @Sina :+1: Let’s keep this idea as a separate request :slightly_smiling_face:

Here at Metro Gallery Nebraska this would be a really cool thing especially if it could handle all 5000 or so images we have in inventory at any one time. Since we title all pictures with the artist and title of the work of art, it would be easy if the bot could just get the information from the ima…

Hi @user23678 :waving_hand: Thank you so much for sharing your use case! Let’s hope this idea gets traction and the devs will be able to consider it :slightly_smiling_face:

Hi there, @pranshi_singh and welcome to the Community :waving_hand: Would you like to upload images to the knowledge base or you wish to let users and the bot send images during the chat?

We would love to have the ability to show customers images when they are asking for a certain product. It would be a huge help!

Thanks for upvoting the idea and welcome to the Community, @Mike_Kozer :wink:

I want AI chat have the ability to show images as answers if customers ask .. through upload images for client . Thank you! :blush:

@HURGHADA_DIGITAL This idea is also on the Wishlist! I’ve merged your comment with the thread, where we’ll keep you in the loop :slightly_smiling_face:

Allow the chatbot to send and receive photos within the conversation

Wishlist AI Chatbot

Max December 23, 2025, 11:21am 18

Status Update: the feature moved to the Design stage!

We’ll keep you posted on the further progress

3 Likes

Custom form fields (Text field, Choice, Date, Time, etc)

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Let chatbot share uploaded files (audio, PDFs) AI Chatbot Gathering-Feedback	1	33	August 19, 2025
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Allow the chatbot to send and receive photos within the conversation

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