Hi Max, your great chatbot on https://tandem-paragliding.center/ is not working anymore… I even cannot change/add new docs to the training area.
I get the error message: “There was an error loading the assistant. Please try refreshing the page or check your connection. If the problem persists, contact support.” Even the link to support is dead.
Since I have the Pro-Plan it should still work - any hint what could have gone wrong?
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Hi there, @Christian_R_S 
I deeply apologize for this inconvenience!
I’ve checked your website and the widget is working fine now:
Could you please double-check it?
1 Like
Hi Max, it worked for a few weeks until now.
Why do I get these messages and cannot change the uploaded docs when I have a a Pro Plan and just a few of the “Views” have been used already? How do I gain back control?
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Hi there, @Christian_R_S 
I’ve double-checked your widget and don’t see the notifications about a reached message limit and error loading assistant. I’ve also asked a question and the bot successfully responded:
Could you please double-check it? If the issue still persists, please try to check the widget in incognito mode.
If this doesn’t help, please send me a screenshot of the Developer Console 