Why won't my Tiktok widget show up?

I requested that they install the widget i made for my tiktok onto my website but its only showing me this

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Hi there @Oldtimer_Gaming :wave:

Thank you for waiting!

Yeah, we’ve received your installation request, but we haven’t started the installation process yet. But worry not, our support agent will contact you as soon as possible and help you :slightly_smiling_face: