Why doesn’t the widget update reviews? It’s already been a day since I had two new reviews and it hasn’t updated yet. It’s a problem for our business, customers live on reviews. Thanks for all.
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Welcome to the Community, @Sonia_Mazzanti 
The new reviews aren’t showing up on your website right away because of the cache. Our widget actually uses a cache system to make everything load faster and reduce the server load. So the reviews are updated every 72 hours.
If it’s been more than 72 hours and the new reviews still didn’t appear, please let me know. I’ll be delighted to help 
A post was split to a new topic: New reviews don’t appear